Terms and Conditions MTK88 — Complete Platform Usage Guide

Welcome to MTK88, an online entertainment platform designed specifically for players in Malaysia. These Terms and Conditions constitute a legally binding agreement between you as the user and MTK88 as the platform operator.

By registering an account, accessing the mtk88 website, or using any of our services — including games, bonuses, and payment facilities — you automatically acknowledge that you have read, understood, and agreed to be bound by all terms and conditions contained in this document.

These terms should be read together with the mtk88 Privacy Policy and our Responsible Gaming Policy, both of which form part of the overall agreement between you and the platform. In the event of any conflict between those documents, these Terms and Conditions shall take precedence unless otherwise stated in writing by mtk88.

To register and use mtk88 services, you must fully meet all of the following eligibility requirements. mtk88 reserves the right to request proof to verify any of these requirements at any time:

• You must be at least 18 years old or the legal age limit set in your jurisdiction of residence, whichever is higher.
• You are registering on your own behalf and not on behalf of any third party.
• You are not currently blocked or prohibited from using online gambling services in your jurisdiction.
• The funds you use to play are your own and have been obtained legally, not from any unlawful activity.
• You are not on any list of individuals who have set self-imposed limits or have self-excluded from gambling activities.

Each user is only permitted to hold one active account at mtk88. Creating multiple accounts using the same or different information is strictly prohibited and constitutes a serious breach of these terms.

Registration Process

During registration, you are required to provide accurate, complete, and up-to-date information, including your full name, email address, phone number, and date of birth. False or misleading information may result in your account being suspended or closed without notice.

KYC (Know Your Customer) Verification

MTK88 conducts a strict KYC verification process to ensure the security of all members and to comply with industry standards. You may be required to submit the following documents:

• Copy of valid identity card (MyKad) or passport
• Recent proof of address (bank statement or utility bill within the last 3 months)
• Bank statement or digital wallet screenshot for payment method verification

The KYC verification process is typically completed within 24 to 48 business hours. Withdrawals will not be processed until KYC verification has been successfully completed.

MTK88 supports a variety of payment methods suited for Malaysian players, including DuitNow, FPX, Touch 'n Go eWallet, Maybank2u, and other local payment options. All transactions are processed in Malaysian Ringgit (MYR).

Deposit Rules

• The minimum deposit is RM10 for most payment methods.
• All deposits must be made using a payment method registered under your own account name.
• MTK88 does not accept third-party deposits. Funds received from unrecognised sources may be confiscated and the account may be suspended.
• Daily and monthly deposit limits can be set by you through your account settings as part of our responsible gaming tools.

Withdrawal Rules

• The minimum withdrawal amount is RM30 per request.
• Withdrawals will be processed to the same payment method used for your last deposit, subject to successful KYC verification.
• Withdrawal processing times range from 10 minutes to 24 hours, depending on the payment method and the time the request is submitted.
• Withdrawals exceeding RM10,000 may require additional verification and a longer processing time.

MTK88 offers a wide range of bonuses and promotions designed to enhance your gaming experience. All bonuses are subject to wagering requirements and specific rules stated in each promotion's terms.

General Bonus Terms

• Each bonus may only be claimed by members who meet the eligibility criteria set out in the relevant promotion's terms.
• Wagering requirements (rollover) must be fully met before any bonus funds or winnings derived from them can be withdrawn.
• MTK88 reserves the right to cancel any bonus obtained through illegitimate means, including multi-account abuse or system manipulation.
• Bonuses cannot be transferred between accounts and cannot be directly exchanged for cash unless wagering requirements have been met.
• Only one bonus may be activated at a time unless otherwise stated in the promotion terms.

Bonus Abuse

Any attempt to manipulate the bonus system — including registering multiple accounts to repeatedly claim new member bonuses or coordinating between accounts to artificially meet wagering requirements — will result in cancellation of all bonuses, account closure, and forfeiture of related balances.

All games available on the MTK88 platform use Random Number Generator (RNG) technology that has been independently audited by internationally accredited certification bodies. This guarantees absolute fairness for every round and every player.

Game results displayed on the mtk88 platform are final and cannot be disputed unless there is strong evidence of a technical error verified by our technical team. In the event of a technical disruption during a gaming session, mtk88 will use server records to determine the valid game outcome.

Prohibited In-Game Conduct

• The use of automated software, bots, or scripts for gameplay is strictly prohibited.
• Collusion between players to gain an unfair advantage in live games or poker is a serious violation.
• Any attempt to exploit technical vulnerabilities or bugs in the gaming system must be reported to customer support and must not be used for personal gain.

You are solely responsible for keeping your mtk88 account username and password confidential. mtk88 will never request your password via email, live chat, or any other communication channel.

If you suspect that your account has been accessed without authorisation, contact the MTK88 customer support team immediately to request a temporary account freeze. It is your responsibility to ensure that the device used to access MTK88 is free from malware or unauthorised third-party access.

The following actions are strictly prohibited on the MTK88 platform and may result in serious disciplinary measures:

• Providing false or misleading information during registration or the KYC verification process.
• Using the MTK88 platform for any illegal activity, including money laundering or terrorism financing.
• Abusing the bonus or promotion system for unfair advantage.
• Disrupting or attempting to interfere with other users' gaming experience.
• Using unauthorised third-party software to alter or manipulate game outcomes.
• Selling, transferring, or sharing your account with another individual.

MTK88 reserves the right to suspend or close any member account without prior notice under the following circumstances:

• Violation of any term within this document.
• Activity suspected to be fraudulent, money laundering, or other illegal conduct.
• Unverifiable account information or invalid KYC documents.
• Requests from competent authorities.
• Accounts that have been inactive for more than 12 consecutive months.

If you wish to voluntarily close your account, please contact the MTK88 customer support team. Any valid balance in your account will be returned to your registered payment method once all security checks have been completed.

MTK88 shall not be held liable for any loss or damage arising directly or indirectly from the use of the platform, including but not limited to:

• Temporary technical disruptions or unavoidable downtime.
• Losses resulting from legitimate game outcomes generated by an audited RNG system.
• Losses resulting from unauthorised account access due to the user's own negligence.
• Device damage or data loss related to the use of the mtk88 app or website.

MTK88 strives to maintain a stable and reliable platform with a 99.9% uptime record. However, we cannot guarantee uninterrupted service availability at all times due to factors beyond our control.

MTK88 reserves the right to amend, update, or replace any part of these Terms and Conditions at any time without prior notice. Amendments take effect immediately upon publication on the MTK88 website.

It is your responsibility to review this Terms and Conditions page periodically to stay informed of the latest applicable terms. The most recent update date will always be displayed at the top of this document for your reference.

If you have any questions, concerns, or require further clarification regarding MTK88's Terms and Conditions, our customer support team is available to assist you at any time.

You can reach us through the following channels:

• Live Chat: Available 24/7 directly from the mtk88 website or app
• Email: [email protected]
• Telegram: Reach our support agent via the official mtk88 Telegram channel

We are committed to responding to every inquiry within 24 hours. For issues related to account security or transactions, our team will prioritise your case and respond in a shorter timeframe.