Official Documents

Privacy Policy MTK88 — Data Protection & Information Security

At MTK88, your privacy is more than a legal obligation — it is our most fundamental commitment to every member. This document transparently explains how we collect, use, store, and protect your personal information every time you use our platform.

Updated: January 2026  |  Version 2.8
256-bit SSL Encryption
PDPA Malaysia Compliance
24/7 Security Monitoring
0 Sale of Data to Third Parties
1

Introduction

Mtk88 is a trusted online entertainment platform serving players across Malaysia. As a platform that values the trust of its members, we take our responsibility to protect every individual's privacy seriously.

This Privacy Policy clearly and transparently explains how MTK88 collects, processes, uses, stores, and protects your personal information when you register, browse, or use any part of our platform — including the official website, mobile app, and all related services.

This document is drafted in accordance with Malaysia's Personal Data Protection Act 2010 (PDPA) and international data security standards. By using the MTK88 platform, you acknowledge that you have read and fully understood this Privacy Policy.

Mtk88 has never sold, rented, or traded your personal information to any third party for marketing or commercial gain. Your data belongs to you, and we are committed to safeguarding it with the utmost integrity.

2

Collected Information

Mtk88 collects your personal information through several different channels depending on how you interact with our platform. We only collect information that is genuinely necessary to provide safe, fair, and compliant services.

Information You Provide Directly

Identity Information
Full name, date of birth, MyKad or passport number
Contact Information
Email address, phone number, residential address
Financial Information
Bank account number, digital wallet details for transactions
KYC Documents
Copies of identity documents and proof of address
Communications
Support chat records, emails, and feedback
Account Eligibility
Encrypted username and password

Automatically Collected Information

When you browse or use the MTK88 platform, our systems automatically record certain technical information that helps us improve your experience and keep your account secure:

  • IP address and estimated location data based on IP
  • Device type, operating system, and web browser version in use
  • In-platform activity history — including games played, bets placed, and session duration
  • Technical log data including access times, system errors, and usage patterns
  • Cookie information and session identifiers to maintain your login state
3

How We Use Your Data

Every piece of information we collect is used for legitimate, defined purposes. mtk88 will not use your data for any purpose unrelated to the provision of platform services or applicable legal compliance.

The following are the key purposes for which we use your personal information:

  • Identity verification and KYC: To verify that you are who you claim to be, in line with anti-money laundering (AML) legal requirements.
  • Account management: To create, maintain, and manage your account on the mtk88 platform.
  • Transaction processing: To process deposits, withdrawals, and all financial transactions securely and accurately.
  • Customer support: To respond to inquiries, resolve complaints, and provide the necessary technical assistance.
  • Platform security: To detect and prevent fraud, abuse, and suspicious activity.
  • Platform improvements: To analyze usage patterns in order to improve features, performance, and user experience.
  • Service communications: To send important notifications related to your account, transactions, and policy updates.
  • Legal compliance: To fulfill our obligations under Malaysia law and directives from competent authorities.

Mtk88 does not use your personal data for third-party advertising. Any marketing communications you receive from us relate directly to mtk88 products and services only, and you may unsubscribe at any time.

4

Information Sharing

Mtk88 understands that your trust is our most valuable asset. We do not share your personal information with external parties except in the limited circumstances described below, and always with adequate safeguards in place.

Trusted Service Providers

We work with selected third-party service providers to support platform operations, including payment processors, cloud service providers, and identity verification services. All such providers are bound by strict confidentiality agreements and may only use your data for agreed purposes.

Legal Obligations

Mtk88 may be required to disclose your personal information to government authorities, regulatory bodies, or law enforcement when mandated by Malaysian law or a valid court order. In such situations, we will notify you where the law permits us to do so.

Rights & Safety Protection

In cases involving a serious threat to other users' safety, suspected criminal activity, or the need to protect MTK88's legal rights, relevant information may be shared with the appropriate parties following careful assessment.

Mtk88 has never and will never sell your personal information to advertisers, data brokers, or any third party for commercial purposes. This is our absolute commitment to every platform member.

5

Data Security

Mtk88 invests seriously in the latest digital security infrastructure to ensure your personal and financial information remains protected at all times. Our approach to data security is layered and comprehensive, covering technical, operational, and physical aspects.

Technical Security Layers

  • 256-bit SSL encryption: All data transmitted between your device and mtk88 servers is encrypted using the TLS 1.3 protocol, the highest security standard in the industry.
  • Secure password storage: Your password is not stored in plain text — we use the bcrypt hashing algorithm with a unique salt for each account.
  • Two-factor authentication (2FA): An additional security layer that verifies your identity via mobile device every time you log in from a new device.
  • 24/7 threat monitoring: Our automated security systems monitor traffic and account activity around the clock to detect any suspicious behavior.
  • Data segregation: Sensitive data such as financial information is stored in an isolated environment with strict access controls.

While we take every reasonable step to protect your data, online security is a shared responsibility. We encourage you to use a strong password, enable 2FA, and never share your login credentials with anyone.

6

Cookies & Tracking Technologies

Mtk88 uses cookies and similar tracking technologies to enhance your experience on our platform. Cookies are small text files stored on your device when you browse our website.

Types of Cookies Used

  • Essential Cookies: Required for core platform functions such as login session authentication, basket management, and security. These cookies cannot be disabled as the platform cannot function without them.
  • Performance Cookies: Helps us understand how users interact with the platform through anonymised aggregate data for analytics and improvement purposes.
  • Functional Cookies: Stores your personal preferences such as language, region, and display settings to deliver a more personalised experience.

You can manage or delete cookies through your web browser settings. However, disabling essential cookies may affect the functionality of certain parts of the MTK88 platform.

7

Your Rights as a Data Subject

Under Malaysia's Personal Data Protection Act 2010 and international data protection standards, you have clearly defined rights regarding your personal information held by MTK88. We are committed to respecting and facilitating the exercise of these rights.

Right of Access

You have the right to request a copy of all personal information we hold about you, including how it is used and with whom it is shared.

Right to Rectification

If any of your information is inaccurate or incomplete, you have the right to request that we correct or update it promptly.

Right to Erasure

In certain circumstances, you may request that we delete your personal information, subject to record-keeping obligations required by law.

Right to Object

You may object to the processing of your personal information for direct marketing purposes or in situations where our legitimate interests do not override yours.

Right to Data Portability

You have the right to receive your personal data in a structured, machine-readable format for transfer to another service provider if required.

Right to Restriction of Processing

In certain situations, you may request that we temporarily restrict the processing of your data while an issue is being reviewed or resolved.

To exercise any of the above rights, contact our privacy team via email at [email protected] or live chat. We will process your request within 30 business days in accordance with applicable legal requirements.

8

Data Retention Period

Mtk88 retains your personal information only for as long as necessary to fulfil the purposes stated in this Privacy Policy, or as required by applicable Malaysian law.

  • Active account data: Retained for as long as your account remains active on the MTK88 platform.
  • Financial transaction records: Retained for a minimum of 7 years in accordance with Malaysia's financial and tax legal requirements.
  • KYC documents: Retained for a minimum of 5 years after the business relationship ends, in accordance with anti-money laundering legal requirements.
  • Support communication logs: Retained for 2 years for reference and service improvement purposes.
  • Inactive account: Data may be deleted or anonymised after an inactivity period exceeding 3 years, following notification to you.

Once the retention period expires, your data will be securely deleted or fully anonymized so it can no longer be linked to your identity.

9

Third-Party Links

The mtk88 platform may contain links or integrations with third-party game providers that operate under their own privacy policies. mtk88 is not responsible for the privacy practices of those third parties.

We encourage you to read the privacy policy of every platform or third-party service you access through MTK88. Please note that once you leave our platform and enter a third-party environment, the protections offered by this MTK88 Privacy Policy no longer apply.

Links to game provider platforms are included solely for ease of access. Their presence does not imply that mtk88 endorses or guarantees the privacy practices of those platforms. Exercise caution when sharing personal information on external sites.

10

Child Protection

The mtk88 platform is strictly for individuals aged 18 and above. We do not knowingly collect, process, or store personal information from anyone under the age of 18.

If we discover that a child's personal information has been collected without our knowledge, we will take immediate action to delete that information and close the account in question. If you are a parent or guardian and believe your underage child has registered on our platform, please contact us immediately at [email protected].

11

Privacy Policy Amendments

Mtk88 reserves the right to amend or update this Privacy Policy at any time to reflect changes in our business practices, new legal requirements, or improvements in how we protect your data.

Any material amendments — meaning changes that significantly affect your privacy rights or how we use your data — will be communicated to you via in-platform notification or email at least 14 days before the changes take effect.

The "Updated" date at the top of this document will always reflect the latest version of the Privacy Policy currently in effect. Continued use of the mtk88 platform after any amendments constitutes your acceptance of the updated policy.

We recommend that you review this Privacy Policy page periodically to stay informed about how we protect your information. Your trust is the foundation of our relationship.

12

Contact Us

If you have any questions, concerns, or wish to exercise your rights under this Privacy Policy, the mtk88 privacy team is ready to assist you.

  • Email: [email protected]
  • Live Chat: Available 24/7 directly from the mtk88 website or app
  • Telegram: Reach our support team via MTK88's official Telegram channel

We will respond to all privacy-related enquiries within 3 to 5 business days. For more urgent matters concerning account security or suspected data breaches, our team will prioritise your request and respond within 24 hours.

Why Your Privacy Is Safe at mtk88

We do not merely comply with the law — we build data protection systems that go beyond minimum requirements to ensure your peace of mind at all times.

Military-Grade Encryption

All data transmitted between your device and mtk88 servers is protected with 256-bit SSL encryption using TLS 1.3 protocol — the same technology used by financial institutions and government agencies worldwide.

Integrated KYC Verification

Our thorough identity verification process not only protects the integrity of the platform, but also ensures that no one can impersonate you or access your account without proper authorization.

No Data Selling

Your personal information has never been and will never be sold to advertisers or third-party data brokers. mtk88's revenue comes from our gaming services, not from trading member data.

Responsible Data Retention

We retain your data only for as long as required by law or for service operations. Once the retention period expires, data is securely deleted using methods that ensure it cannot be recovered.

Malaysia PDPA Compliance

Mtk88 operates in full compliance with Malaysia's Personal Data Protection Act 2010. Our compliance team continuously monitors legal developments to ensure we always meet current requirements.

24/7 Privacy Support

Our privacy and security team is available around the clock to answer enquiries, process data rights requests, and respond promptly to any security concerns you report.

Secure & Trusted Platform

Ready to Play Safely at MTK88?

Now you know how we protect your privacy. Join hundreds of thousands of members enjoying a safe, fair, and exciting gaming experience on the mtk88 platform.

By registering, you confirm that you are 18 years of age or older and agree to the Privacy Policy and Terms & Conditions MTK88.

Bahasa Melayu